Solve ‘YouTube Videos Won’t Load/Play’ Problem on PC/Mac 

John Salley

Feb 01, 2016 01:40 am / Posted by John Salley

“I use YouTube a lot and since yesterday I have not been able to play videos on any of my devices. On my iPad and iPod touch’s YouTube app, I get an error message saying “Video playback error tap to retry.” No matter how many times I tap it, I get the same message. On my Windows PC I get a error which says “An error occurred.” Any ideas?” 

At times we are doomed with YouTube video working troubles or see others constantly complaining the problems like “YouTube videos won’t play” on Chrome, Safari, IE, Firefox or mobile devices like iPhone, iPad and Android. Similar complaints include “YouTube video doesn’t start”, “YouTube video won’t work”, “YouTube can’t load videos” and so on. And some people can figure out the right way to restart YouTube videos, while other can’t. For making everyone painlessly solve YouTube videos not working problem, here we clearly list causes and solutions for YouTube playback issue. 

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Main Causes and Solutions for YouTube Videos Not Playing 

1. Browser is outdated. 

No matter what kind of browser installed on your Mac/PC/iPad iPhone (Chrome, Firefox, Safari, IE and more), you should consider whether your browser is outdated or not when YouTube videos not loading. It is right that YouTube video black box will not give you a technology notice like: Old Firefox version detected, please update your Firefox to 38.0 or higher. 

Solution: Check your browser’s version and compare it to the latest one. If it is not the latest version, then you should upgrade it following the browser update instruction.2. Haven’t installed Adobe Flash Player. 

As experienced YouTube users, they know it is a must to install Adobe Flash Player which is a plug in used by YouTube web browser. And Adobe Flash Player streams most of YouTube videos. For someone first came to YouTube, he/she will ignore Adobe Player installation note because they believe this is an unsafe download. And for some inexperienced YouTube users, they probably will encounter YouTube videos not playing too since they are unaware of the importance of constantly updating Adobe Flash Player plug-in. 

Solution: Install Adobe Flash Player plug-in when you came to YouTube site at the first time; update Adobe Flash Player according to its prompt. 

3. Over-estimate video quality. 

Certainly, everyone favors the high quality video. For making users having the best viewing experience, YouTube allows people to freely adjust video quality from low to high. Sometimes, it is feasible. But, YouTube videos won’t play if your selected video quality is higher than its original upload quality. To be specific, some videos were recorded based on the standard definition so that they are not available in the high definition. 

Solution: In this kind of case, it is wise for you to change the quality of the video. You can go to the gear icon and select the quality that you prefer. By the way, you’d better watch YouTube video with its default video quality for avoiding of YouTube videos not showing.4. Too many cache and cookies. 

It is no doubt that too many cache and cookies will also lead to video not playing on YouTube. Therefore, users should pay the same attention to cache and cookies. 

Solution: Clear cache and cookies and then restart your browser to play YouTube videos again. Below is the detailed operating instruction about different browsers. 

Firefox: Click Firefox Menu > History > Clear Recent History > Details > Cache > Clear Now; 
Chrome: Click Chrome Menu > Settings > Show Advanced Settings > Clear Browsing Data > Empty the Cache/Delete Cookies; 
IE: Click Gear icon > Safety > Delete Browsing History > Temporary Internet Files/ Preserve Favorites Website Data > Delete; 
Safari (for Mac OS X): Click Safari Menu > Empty Cache > Empty.5. JavaScript is disabled. 

Maybe many people don’t know what JavaScript is. But, it doesn’t matter; you just need to know JavaScript must be enabled in your browser for purpose of keeping away from YouTube videos not playing. 

Solution: Enable JavaScript before you play YouTube videos. 

Best Solution to Solve YouTube Videos Not Playing Problems 

The above-mentioned solutions to YouTube won’t play videos are summarized by those users who have met the same troubles and finally tackled them. For avoiding of frequently come across YouTube videos not playing or no internet connection, you are suggested to convert the downloaded YouTube video for limitless playback. Here, Pavtube Video Converter Ultimate/iMedia Converter for Mac for Windows 10 or Mac OS X El Capitan users <review>. It is such an extremely easy-to-use converter program to help you which can download and convert FLV/F4V videos from different online video websites, including but not limited to YouTube, Myspace, Yahoo Video, Google Video, MTV, Dailymotio, etc. with unrivalled speed and quality. 


Besides, you can convert downloaded videos to iPad, iPhone or Android devices on the move. It also has ability to easily convert any videos to more than 350 output profiles including iPhone 6s/6s Plus, iPad Air 2, iPad Mini 4, Apple TV 4, iMovies, HTC Desire 816, Samsung Galaxy S7/S6, etc. 

Learn Releated Guides: >>Play YouTube Videos to QuickTime Player on Mac | Convert YouTube Videos to Galaxy A7 with recognized format 

Free Download this Powerful Youtube Video Converter: 


Other Download: 

- Pavtube old official address: 
- Cnet Download: 

Tips : How to Make YouTube Work 

Step 1. Check internet connection 
Step 2. Clean browse cache and update your browser to the latest version 
Step 3. Make sure you have installed the latest version of Adobe Flash Player 
Step 4. Make sure that YouTube is listed as trusted web without the interference of Firewalls or other security tools. 
Step 5. Enable JavaScript 
Step 6. Check if your device is not supported by YouTube 

Now, Still may never bother about YouTube videos not playing in Chrome/Firefox/Safari/IE. Just share this guide to your friends and families. 

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