Problems when importing MP4 file to iTunes library
“After updating to itunes 12 as i now updated my iphone to ios 9 i tried adding in a few mp4 files and itunes does absolutely nothing. I go to file>Add File to Library…>select the mp4 and then nothing happens. These films are DVD movies that ive used DVD decryptor to rip them then use Handbrake to Compress them. Both mp4 files work and ive opened them in VLC no issues. ”
“Having difficulty adding files to my iTunes library so that I can watch on my Apple TV. The files are in MP4 format which usually works but for starters when I go to Add to Library and select the folder where the files are it tries to process the whole folder which it has never done before. Also if I try to drag and drop from the folder, it processes the files but then doesn’t add them to the library. Updated iTunes to the current version and I have plenty of space on my hard drive (over 100gb). Thanks. ”
Why can’t add MP4 to iTunes library?
1. Your MP4 files have been added to iTunes library but you can’t find them in iTunes
Since iTunes 11, all videos and movies that aren’t purchased from iTunes will be added to “Home Videos” under “Movies” category instead of to “My Movies” under “Movies” in iTunes. So you can try to find your added MP4 videos in “Home Videos”.
2. Your MP4 video are not loaded into iTunes library at all.
iTunes supports to import MPEG-4 files that end with the file extension of .mov, .mp4 and .m4v, however, it is well known that MP4 is a multimedia container format, it can be encoded with various different video and audio codec. If you try to load MP4 files compressed with the incompatible codec such as H.265/HEVC, MPEG-1, MPEG-2, WMV/VC-1, MVC, Theora, etc into iTunes, you will definitely end up with failure.
Convert unsupported MP4 for iTunes library
To fix this codec incompatible issue, you can use a third-party video conversion app such as iMedia Converter for Mac (review) to transcode all the unsupported MP4 files listed above to iTunes readable MPEG-4 file format.
Sometimes, even you have got iTunes playable MP4 format with the right video or audio codec, you may still fail to sync the MP4 video from iTunes to iPhone, iPad or Apple TV if the technical aspects of the MP4 video such as video codec, resolution, aspect ratio, frame rate, bit rate or audio codec, bit rate, sample rate, channels, etc don’t fit with your devices. When in that condition, there is no need to worry, for advanced users, you can flexibly adjust all above listed profile parameters in our program’s “Profile Settings” window to get better compatible settings for your iDevices. If you are not a tech savy and have no idea how to adjust those settings on your own, you can also use our program to directly produce iDevices specially optimized file formats with the optimal playback settings.
How to Convert Unsupported MP4 for Adding to iTunes library?
Step 1: Add MP4 files into the program.
Run the program on your computer and click “File” > “Add Video/Audio” or “Add from folder” to add unsupported MP4 files into the program.
Step 2: Specify output profile format.
Click “Format” bar drop-down list, choose iTunes best supported “M4V – MPEG-4 Video(*.m4v)” under “Common Video” main category.
Tips: Click “Settings” on the main interface to open “Profile Settings” window, here, you can flexibly choose or specify exactly the parameters including video codec, resolution, bit rate, frame rate, audio codec, bit rate, sample rate, channels, etc as you like to get better output video and audio quality.
If you wish to sync files to from iTunes to iPad/iPhone/Apple TV, just output iPhone/iPad/Apple TV preset profile formats, which will ensure a successfully iTunes to iOS device syncing process.
Step 3: Start MP4 to iTunes conversion process.
After all settings is completed, hit right-bottom “Convert” button to start to convert MP4 to iTunes supported file formats and settings conversion process.
When the conversion is completed, hit the “Open Output Folder” on the main interface to pop out the folder with the converted files. Then feel free to add and add and play MP4 files on iTunes or sync MP4 files from iTunes to iPad/iPhone/Apple TV.