Video playback stuttering with DS415play? Solved!

John Salley

May 29, 2015 07:49 am / Posted by John Salley

“Hi, I bought the 415play over the 415+ because I’d read the hardware transcoding was far more reliable than the software of the 415+. However, on first attempt to play video to my Chromecast, I have stuttering. Well – it plays for about 20 seconds or so, then briefly pauses after about every 12 seconds. It’s unwatchable. Can anyone suggest what I might need to do in order to get this working flawlessly? Thanks! —————— Karl”

Optimized for multimedia processing, DS415play features 1080p Full HD video transcoding, delivering on-demand Full HD transcoding to guarantee seamless streaming experiences. Synology Media Server/Video Station does take advantage of the transcoding engine and the DS214Play can only transcode up to low bitrate 720p video. Is it a dream to make all movies be a part of multimedia collections in Synology DS415play without any Video playback stuttering issues? Yes! And in this article, we will give you a simple method to convert video to DS415play for easy storage and streaming.

To manage/copy/backup your video files on DS415play, you’d better convert them to the correct format before storing on DS415play. Pavtube Video Converter Ultimate (Read review) is a highly recommended tool to help you finish the task. It is a great Video Converter that supports transcoding MXF, MTS, MOV to MP4, MKV, FLV, MPG, WMV and more for storing on DS415play. Meanwhile, it also comes with useful editing functions, like video joining, video trimming, splitting, cropping, etc. For those who are running on Mac OS X(Yosemite), please get iMedia Converter Mac. Now just download the program to learn how to convert video to store on DS415play for streaming.

First download Video to DS415play Converter:

free download on Windows      free download on mac

How to Convert video to DS415play compatible videos without Quality Loss

STEP 1. Import video files to the converter

Install and launch the program, and then click the Add button to import the video files or directly drag and drop them into the main display window of this program.

Tip: If you want to join your videos into a big file, tick the “Merge into one file” box.

STEP 2. Decide output format

Tap Format bar and choose a proper output format. To stream videos from DS415play, you’d choose a DS415play supported video format. MPEG-4 from “Common Video” is a wise choice.

Tip: If the default parameters do not meet your needs, you can click “Settings” to change the video encoder, resolution, frame rate, etc. as you wish.

STEP 3. Convert videos for storing on DS415play

Click Convert button to start converting your media files to MP4 for DS415play. After the conversion, you can get the resulted videos by clicking the Open button and then you can connect your DLNA devices (PS3, Samsung TV, Galaxy Tab, etc) to the DS415play for home viewing without any Video playback stuttering issue. It is easy right? And are you ready to try it by yourself?

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